We collect only what we need
Enough to ship your order and answer your questions. Nothing is gathered for its own sake.
Legal / Privacy
Your privacy,in plainlanguage.
No dense legal wall. Here is exactly what Flexigum collects, why we collect it, and the control you keep over it.
This policy at a glance
- Effective date
- April 29, 2026
- Who it covers
- Conat Ventures, LLC, operating flexigumusa.com
- What it applies to
- Site visitors, form submissions, and customers
- Your fastest route
- Email cody@flexigumusa.com to access or delete your data
We never sell your data
Not to advertisers, not to anyone
What we hold to
Three commitments behind every form on this site.
We never sell your data
Not to advertisers, not to data brokers, not to anyone. Your information is not a product.
You stay in control
Access it, correct it, or delete it whenever you want. One email to cody@flexigumusa.com starts the request.
Overview
Conat Ventures, LLC ("we," "our," or "us") operates the Flexigum website at flexigumusa.com (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit the Site, submit a form, or place an order.
Information we collect
We collect information you give us directly, and information gathered automatically as you browse.
Information you provide
- Name, email address, and phone number submitted through our forms, which are sent to our customer relationship platform, GoHighLevel, for order and support workflows
- Shipping and billing address when you place an order
- Payment details, processed securely through Stripe. We never see or store your full card number
- Messages you send through the contact form
- Newsletter subscription preferences
Information collected automatically
- IP address and browser type
- Pages visited, time on the Site, and the page that referred you, through Google Analytics 4
- Device type and operating system
- Conversion and event data through the Meta Conversions API, where applicable
How we use your information
We use the information above only for the purposes below.
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer service questions
- Send marketing emails, only with your consent, which you may withdraw at any time
- Improve the Site and our products
- Meet our legal and tax obligations
Information sharing
We do not sell, trade, or rent your personal information. We share your data only with the trusted service providers needed to run the business, such as payment processors, shipping carriers, our CRM, and email platforms, and only when the law requires it.
Your rights
California residents may request access to, or deletion of, their personal information, and may opt out of its sale, under the CCPA and CPRA. We do not sell personal information.
Residents of the EU and the UK have rights under the GDPR, including access, correction, erasure, restriction of processing, data portability, and objection.
To exercise any of these rights, email us at cody@flexigumusa.com and we will respond within the timeframe the law allows.
Data retention
We keep personal information only as long as needed for the purposes in this policy or as the law requires. Order records are retained for at least seven years to meet tax and accounting obligations.
Security
We protect your information with industry-standard measures, including HTTPS and TLS encryption, secure payment processing through Stripe, and regular security reviews. No method of transmitting data over the internet is fully secure, so we cannot promise absolute security.
Changes to this policy
We may update this Privacy Policy from time to time. When we make a material change, we will update the effective date above and, where appropriate, notify you by email. Continuing to use the Site after a change means you accept the updated policy.
Contact us
For any privacy question, or to exercise the rights described above, contact Conat Ventures, LLC at cody@flexigumusa.com.
Questions about your data
A real person handles every privacy request.
Email the Flexigum team to access, correct, or delete your information. We reply within one business day, no autoresponders.
Email the Flexigum team
You can also reach us through the contact page.